Privacy Policy
Last Updated: 29/07/2024
Introduction
Renaissance Interactive SARL, operating as Rowads ("we," "our," or "us"), is committed to protecting privacy to all visitors to the site ("Visitor" or "you") and our customers (“Advertiser”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rowads.app or become customers of our services.
Information We Collect
We may collect information from you when you use our services, including:
a) Personal Information: Name, email address, phone number, billing information.
b) Account Information: Login credentials, preferences, settings.
c) Advertising Data: Ad spend, performance metrics, creative assets.
d) Usage Data: IP address, browser type, pages visited, time spent on pages.
e) Communication Data: Emails, chat messages, support tickets.
How We Use Your Information
We may use your information for purposes including:
a) Providing and improving our services
b) Processing payments
c) Communicating with you about our services
d) Analyzing usage of our platform
e) Complying with legal obligations
Data Sharing and Disclosures
We may share your information with:
a) Third-party service providers (e.g., payment processors, hosting providers)
b) Advertising platforms (e.g., Meta Ad Manager) as necessary for our services
c) Legal authorities when required by law
We do not sell your personal information.
Data Retention
We retain your personal data and advertising data for as long as necessary to fulfill the obligations outlined in this Privacy Policy, or as required by legitimate business purposes or applicable laws and regulations.
Please note that we cannot delete data that you have shared with third-party services (such as Meta Ad Manager) through our platform. You will need to contact these third parties directly to request deletion of this data.
To request deletion of your data, please contact us at privacy@rowads.app. We will respond to your request and delete or anonymize your personal data within 30 days, unless:
a) We are required to retain it to comply with applicable laws;
b) We need to retain it for our legitimate business interests, such as fraud prevention and enhancing users' safety and security; or
c) The data is in aggregated or anonymized form.
Your Rights
Depending on your location, you may have rights to:
a) Access your personal information
b) Correct inaccurate information
c) Delete your information
d) Object to or restrict processing of your information
e) Data portability
To exercise these rights, please contact us at privacy@rowads.app.
Data Security
We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
Children's Privacy
Our services are not directed to children under 16. If you learn that a child has provided us with personal information without parental consent, please contact us.
Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page and are effective immediately.
Consent
By using our services, you consent to our Privacy Policy and agree to its terms.
Contact Us
For any questions or concerns about this Privacy Policy, please contact us at privacy@rowads.com